Websites for plumbers and heating engineers in Spain

Yes. Fixed heating, cooling, ventilation and hot-water installations must be carried out by an empresa instaladora habilitada under the RITE (RD 1027/2007): it files a declaración responsable with the region, holds at least €300,000 of civil liability cover, and has at least one staff member with the carné profesional RITE. Installing split air conditioning or heat pumps also needs staff with an F-gas certificate (RD 115/2017).

Not automatically. Since 1 January 2021 the UK counts as a third country for professional qualifications, so a City & Guilds or NVQ certificate does not by itself make you an authorised installer. For plumbing and heating work, the routes include your region's exam for gas installers, a recognised course or experience in an installer company plus a regional exam for the carné profesional RITE, an approved F-gas course, homologation of your qualification, accreditation of your work experience (legal residence and at least three years, with at least 2,000 hours worked, in the last 15 years), an ENAC-accredited certification or a Spanish qualification.

For homes on mains gas, the distributor arranges it every five years and must give three months' notice; the customer can instead have it done by an authorised gas installer of their choice. Whoever carries out the inspection may not also repair the faults it finds. The Comunidad de Madrid warns that the distributor sends individual written notice, that maintenance contracts sold as compulsory are not, and that nothing is paid in hand to the distributor's inspector: the charge comes on the next gas bill.

Not for the urgent repair itself. Under article 103 of the consumer law (TRLGDCU), there is no right of withdrawal when the customer specifically asked you to visit for an urgent repair or maintenance job. The 14-day right still applies to extra services you provide during that visit, and to goods other than the spare parts you necessarily used.

It depends on the region. In the Comunitat Valenciana, Madrid and Catalonia, homeowners are entitled to a detailed written quote before work starts, with set information such as materials, labour rates, dates and the total with VAT; in Catalonia, whenever the customer can't work out the price themselves. They can only waive it in their own handwriting, with their signature. In the Balearics, customers are entitled to a free written quote whenever the price can't be set directly; it is valid for the period it states or, if none is stated, at least 15 days. Other regions have their own rules: a written quote is always the safe choice.

The RITE sets minimum intervals for homes: every two years for gas wall-mounted boilers up to 70 kW, every four years for air conditioning and hot-water heat pumps up to 12 kW, and every five years for gas water heaters up to 24.4 kW. Installations from 5 kW are maintained by an authorised maintenance company (empresa mantenedora).

For the repair, installation or maintenance of household appliances, Royal Decree 58/1988 sets a guarantee of at least three months, an itemised invoice showing parts, labour and call-out charge, and the customer's right to a written quote valid for at least 30 days, which they can waive in writing. Its wording covers any durable household appliance, whatever energy it uses. For other work, legal minimums still apply: parts and equipment you supply and install carry the 3-year legal guarantee, gas work is guaranteed for 4 years against faulty workmanship, and Catalonia requires at least 6 months on services. Put your guarantee in writing.

Let customers complain at least through the channel your contract with them started on, by post, by phone and by an electronic channel, and reply within 15 days at most: a national rule since 28 December 2025 (previously a month). Carry your region's official complaint forms. In Andalucía, businesses without premises must show a QR complaint poster on quotes, invoices and their website.

Yes, if you say whether and how you check them. Since December 2025, reviews must relate to a job done in the 30 days before the review, and adding or commissioning fake reviews has been banned outright since 2022.

Pre-contract information, including quotes, must be given at least in Spanish, so a bilingual quote is the safe choice even for British customers. Where there is a co-official language (Catalonia, the Valencian Community, the Balearics…), customers can ask for it in that language too; in Catalonia they are entitled to quotes and invoices in Catalan. Your website comes in English and Spanish, plus up to two more languages, at no extra cost.

No, it's optional. Your website already comes with basic SEO: titles and copy built around your trade and your area. If you want more, we also manage Google Business Profiles for €29 + VAT a month (€49 + VAT to set one up if you don't have one yet), and offer SEO Local for €15 + VAT a month.

€15 + VAT a month with no setup fee and no lock-in, or a one-off €349 + VAT, with the same services: design, hosting, a domain name for the first year, legal pages and one change a month. English and Spanish are included, and the demo is free.